Privacy Policy

Introduction

Titan Forge Velitho Hotel ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, use our services, or interact with our website.

Last Updated: January 2024

Effective Date: January 2024

Information We Collect

Personal Information

• Name and contact details
• Address and billing information
• Phone number and email address
• Payment card information
• Government-issued ID
• Date of birth

Usage Information

• Website usage and preferences
• Service usage patterns
• Device and browser information
• IP address and location data
• Cookie and tracking data
• Communication records

How We Use Your Information

Service Provision

We use your information to provide hotel services, process reservations, manage your stay, and deliver the amenities you've requested at Titan Forge Velitho Hotel.

Communication

To communicate with you about your reservations, respond to inquiries, send confirmations, and provide customer support throughout your experience.

Improvement

To improve our services, facilities, and overall guest experience by analyzing usage patterns and feedback from our valued guests.

Marketing

With your consent, to send promotional materials, special offers, and information about our services, facilities, and events.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who assist in operations
• Legal Requirements: When required by law or legal process
• Safety: To protect rights, property, or safety

• Business Transfer: In case of merger or acquisition
• Consent: With your explicit consent
• Aggregated Data: Non-identifiable statistical information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption

SSL/TLS encryption for data transmission

Access Control

Restricted access to personal data

Secure Storage

Protected servers and databases

Your Rights and Choices

You have the right to access, correct, or update your personal information. Contact us at any time to review or modify your data in our systems.

You may request deletion of your personal information, subject to legal and operational requirements. We will respond to deletion requests promptly.

You can opt-out of marketing communications at any time by clicking unsubscribe links in emails or contacting us directly.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

Remember your preferences

Save your settings and preferences for future visits

Analyze website usage

Understand how visitors use our website to improve services

You can control cookie settings through your browser preferences.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Privacy Officer

Titan Forge Velitho Hotel
888 Bay Street
Toronto, ON M5S 3A9, Canada

Contact Information

(416) 555-0147
privacy@titanforgevelitho.info

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

Posting the updated policy on our website
Sending email notifications to registered guests
Displaying notices in the hotel lobby

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.